Legal

Privacy notice

Last updated 3 October 2026·Version 1.2

This notice is issued under Rule 3 of the Digital Personal Data Protection Rules, 2025 and the Digital Personal Data Protection Act, 2023. Complyoo is the Data Fiduciary for personal data you share with us.

1. Who we are

Complyoo is a DPDPA compliance product for Indian founders, operated by Farvez Anzam (“we”, “us”, “our”).

Data protection contactprivacy@complyoo.com
General contacthello@complyoo.com
Websitecomplyoo.com
Based inIndia

2. Personal data we collect

Account data

Data
Name, email address, organisation name
Purpose
Creating and managing your account
Basis
Consent

Onboarding answers

Data
Company profile, tools used, categories of data collected, employee count, industry
Purpose
Generating your policies
Basis
Consent

Usage data

Data
Pages visited, features used, session duration
Purpose
Improving the product
Basis
Legitimate use

Technical data

Data
IP address, browser type, device type
Purpose
Security monitoring and fraud prevention
Basis
Legitimate use

Payment data

Data
Billing name and email. Card details are handled by Razorpay and never reach us.
Purpose
Processing subscription payments
Basis
Contract

We do not collect Aadhaar numbers, PAN, health data, financial account data, biometric data, or children’s personal data. Complyoo is not intended for anyone under 18.

3. Who processes data for us

These providers process personal data on our behalf, under contract, only for the purposes listed.

Vercel Inc.Application hosting and deployment · United States
Supabase Inc.Database and file storage · Australia (Sydney)
Clerk Inc.Sign-in and organisation management · United States
Anthropic PBCAI policy generation, using business metadata only · United States
RazorpayPayment processing · India
Vercel AnalyticsAggregated page view analytics · United States
Functional Software Inc. (Sentry)Error monitoring, without personal data by default · United States

We do not sell your personal data. We do not use it for behavioural advertising or automated profiling.

4. Transfers outside India

Our hosting, database and sign-in providers store data outside India, as listed above. The DPDP Act permits such transfers unless the Central Government restricts a destination country. We will update this notice if any country we use is restricted.

5. How long we keep data

Account and onboarding dataWhile your account is active, plus 90 days after cancellation
Generated documentsWhile your account is active, plus 90 days
Payment records8 years, as required by tax and accounting law
Server and access logs1 year
Support emails3 years from closure

6. Your rights

  • Access (Section 11). Ask for a summary of the personal data we hold about you.
  • Correction and erasure (Section 12). Ask us to correct, complete or delete your data.
  • Grievance redressal (Section 13). Complain to us and get a response.
  • Nomination (Section 14). Nominate someone to exercise your rights if you cannot.
  • Withdraw consent. As easily as you gave it, at any time.

Email privacy@complyoo.com with the right you want to exercise in the subject line. We acknowledge within 48 hours and respond within 30 days.

7. Grievances

Grievance contactprivacy@complyoo.com
Subject lineData Protection Grievance
Response timeWithin 30 days
EscalationIf you are not satisfied, you may approach the Data Protection Board of India.

8. Complyoo Guard (browser extension)

When an organisation installs Complyoo Guard for its people, that organisation is the Data Fiduciary and Complyoo processes the following on its behalf:

  • The person's work email address from their Chrome profile, and the extension version
  • Which supported AI tools were visited, at most once per tool per day
  • When personal data was detected: the AI tool, which types of data and how many items, and what the person chose (redact, block, cancel or send)

Guard checks text on the person’s own device. The text being pasted or typed is never uploaded to Complyoo or stored. Guard activity is kept for 12 months and then deleted. People should contact their employer to exercise their rights over this data; we will help the employer respond.

9. Changes to this notice

We update this notice when our data practices or the law change. We email registered users about material changes at least 14 days before they take effect. The current version is always at complyoo.com/privacy.